The DVSA has just launched a public consultation proposing changes to the way car driving tests are booked and managed. It’s a move that, on the surface, aims to address test reselling, beat the bots, and protect learners from exploitation.

But as with all policy changes – especially in a system already under strain – there’s more beneath the surface than the headlines suggest.

What’s on the Table?

The consultation focuses on two key areas:

1. Who should be allowed to book and manage driving tests?
   • Only learners?
   • Learners and instructors, but only learners can make changes?
   • Or keep things as they are?
2. How tests can be managed once booked:

1. Remove the ability to swap tests or change locations entirely?
2. Limit these abilities?
3. Or stick with current rules?

The DVSA says these changes are intended to make the system fairer and stop third parties from reselling tests at inflated prices. That’s a noble goal – and one most of us in the industry can get behind. But as always, the devil is in the detail.

Why This Matters to You

Let’s be clear: if you’re a working ADI, this could significantly change how you support your pupils.

• Swapping tests to move a pupil who isn’t ready – or to get a better-aligned slot – is a daily part of instructor life.
• Managing bookings on behalf of nervous learners who struggle with the system is part of your professional care.
• And in many cases, having oversight of your pupils’ tests helps you plan your diary, manage cancellations, and keep your business viable.

Changing these processes may reduce misuse – but it also risks making your job harder, and limiting your ability to act in your pupils’ best interests.

Let’s Talk Trust

We recognise the DVSA’s position. Test reselling is a serious and growing problem, and they’re under intense public and political pressure to act. This consultation is part of a wider 7-point plan to reduce waiting times – something we all want.

But we must also acknowledge a shared frustration: these issues didn’t appear overnight.
Booking manipulation, long test waits, and under-resourced centres have been present since well before the pandemic. It’s taken years to get to this point – and instructors have often felt like the last to be heard.

So now that we are being asked to contribute, it’s essential that we:

• Respond clearly and constructively.
• Speak from experience – not emotion.
• And most importantly, understand what we’re asking for.

Be Careful What You Wish For

It’s easy to say, “Only learners should book!” But how many of your pupils would miss out without your help and the flexibility you gain?

It’s tempting to ban all swaps – but that could trap your pupil in a test centre miles away, or force them to sit a test they aren’t ready for.

The consultation is about closing loopholes – but if we’re not careful, we might close doors on our own flexibility too.

How to Respond

You can read the official information and submit your views through the official GOV.UK link. The consultation closes 23 July 2025.

We’ll be providing a breakdown of the questions and guidance to help you respond – keep an eye on the DITC platform.

Final Thoughts

This is a moment of opportunity – and risk.

If we want to shape a system that works for learners and instructors, we need to use our voices wisely.
That means being honest, considered, and collaborative.
Not anti-DVSA – but also not afraid to challenge what doesn’t serve our profession.

Because ultimately, a fairer system benefits everyone – not just those who shout the loudest, or automate the fastest.

Let’s make sure our industry is part of the solution. And let’s make sure the changes work with us, not against us!